Shipping & Returns

Every item at Dirtgrub Designs is printed to order — nothing is pre-made, so your order goes into production the moment you place it.

Production Time

Most items are printed and ready to ship within 2-7 business days, depending on the product (tees and hoodies are typically faster than caps and specialty items). This is separate from shipping time.

Shipping Time & Rates (U.S.)

  • Standard shipping: $8, free on orders of $125 or more, typically 3-6 business days after production.
  • Express shipping: $15, typically 1-3 business days after production.

International Shipping

We ship to most countries. Rates are calculated automatically at checkout based on your destination and cart contents. International orders may be subject to customs fees, duties, or import taxes charged by your country — these are the responsibility of the customer and aren't included in your order total.

Order Tracking

You'll get a shipping confirmation email with tracking information as soon as your order leaves the print facility.

Returns & Exchanges

Because every item is printed specifically for you, we're not able to offer returns or exchanges for reasons like ordering the wrong size or changing your mind — please check our Size Guide before ordering.

If your item arrives damaged, defective, or with a printing error, or if we sent you the wrong product, contact us at contact@dirtgrubdesigns.com within 30 days of delivery with your order number and a photo, and we'll replace it or refund you — no questions asked.

Approved refunds go back to your original payment method; please allow up to 10 business days to see it, depending on your bank. Because orders ship directly from our production partner, please don't mail anything back to us without instructions first.

Full details are in our Shipping Policy and Refund Policy.

Questions?

Email us at contact@dirtgrubdesigns.com and we'll help however we can.