Ordering & Production
Is everything made to order?
Yes. Nothing is pre-made or sitting in a warehouse — your item goes into production as soon as you order it. That's how we're able to offer this many designs, colors, and sizes without keeping stock on hand.
How long until my order ships?
Most items are printed within 2-7 business days, then shipped separately. See our Shipping Policy for full details and rates.
Can I change or cancel my order after I place it?
Reach out to us as soon as possible at contact@dirtgrubdesigns.com. Because production starts quickly, we can't guarantee a change once an order has entered production, but we'll do what we can if you catch it in time.
Sizing & Fit
How do I know what size to order?
Check our Size Guide for measurements by product type. Fit varies by blank — some of our hoodies run relaxed and oversized, others true to size — so it's worth checking before you order, especially if you're between sizes.
Do you offer plus sizes?
Most of our tees and hoodies go up to 2XL or 3XL. 3XL sizes carry a small upcharge to cover the extra material cost — you'll see that reflected in the price on the product page.
Shipping & Returns
Do you ship internationally?
Yes, to most countries. International orders may be subject to customs fees or import taxes charged by your country, which aren't included in your order total.
What if my order arrives damaged or wrong?
Email us at contact@dirtgrubdesigns.com within 30 days of delivery with your order number and a photo, and we'll replace it or refund you. Because everything is made to order, we're not able to accept returns for sizing or personal preference — see our Refund Policy for the full details.
How do I track my order?
You'll get a shipping confirmation email with tracking info as soon as your order leaves the print facility.
Product Care
How should I wash my Dirtgrub gear?
Turn it inside out, wash cold, and skip the dryer if you can (or use low heat). This keeps the print looking sharp and helps garment-dyed colors like our Comfort Colors tees hold up longer.
Other Questions
Where do the designs come from?
All original artwork, designed from scratch before it's ever a shirt. No stock graphics.
Still have a question?
Email us at contact@dirtgrubdesigns.com — we'll get back to you as soon as we can.